Citizen Charter

Introducation

The North District with its head quarter at Mangan is headed by the District Collector who is in Charge of the overall administration of the district and co‐ordinates the functioning of all other state government departments and PSUs within the district. The Office of the District Collector has several sections which are supervised by various officers of the rank of Sub‐Divisional Magistrates and Deputy Director. The District Collector is supported by the Additional District Collector who looks after certain sections of the Collectorate. The Collectorate has set out standards of service delivery to the public. For easy understanding of the works dealt with by the Collectorate and the processes involved, a Citizen’s Charter as under has been drafted

CERTIFICATE OF IDENTIFICATION

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1 . SSC/ COI of guardian
2. Copy of parcha of the applicant /
guardian
3. Proof of Age:
• Birth Certificate
• School Certificate
• Electoral Identity Card
• Age Certificate
4. Unmarried Certificate (three
months validity) in case of
unmarried women
5. Marriage Certificate‐ in case of
married women from outside the
state
6. Death Certificate of Guardian (in
case of death)
7. PP sized photographs‐
Applicant‐ 4 nos
Guardian‐ 1 no

Additional
District
Collector

CA Section

30 Days

RESIDENTIAL CERTIFICATE

: Residential Certificate is issued mainly for the following three Purposes. Application should be in plain paper and has to be submitted to the Single Window With the following documents:

PURPOSE

REQUIRED
DOCUMENTS

DEALING
OFFICER

SUPPORTING
OFFICER /STAFF

TIME FRAME

I. Higher
Education of
children outside
the state

1. Application
2. SSC/COI of Father
3. Date of Birth
Certificate
4. Proof of Address if
residing elsewhere
(i) Electoral ID Card
(ii) Ration Card
5. PP sized
photographs‐ 2 nos.

ADC/ SDM

OS/ LDC

1 hour

II. Recruitment in
Army

-do-

-do-

-do-

-do-

III. Contractors’
Enlistment

1. Application
2. SSC/COI
3. Proof of Address if
residing elsewhere
(i) Electoral ID Card
(ii) Ration Card
. PP sized photographs‐
2 nos

-do-

-do-

1 hour

GORKHA CERTIFICATE

This Certificate is issued for recruitment in the Army/Navy/Air Force

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1. Application
2. COI/SSC
3. Birth Certificate
4. Recommendation of the GPU

ADC/SDM

OS/LDC

1 hour

SNT SUPERVISION CHARGES ON TRANSPORTATION OF HOUSE BUILDING MATERIALS

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1. Application
2. Parcha of the applicant
3. Recommendation of the GPU

ADC/SDM

OS/LDC

1 hour

RELIGION CERTIFICATE

This Certificate is issued for recruitment in the Army/Navy/Air Force

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1. Application
2. COI/SSC
3. Birth Certificate
4. Recommendation of the
GPU

ADC/SDM

OS/LDC

1 hour

CHARACTER CERTIFICATE

This Certificate issued for recruitment in the Army/Navy/Air Force and for seeking Employment in PSUs

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1. Application
2. Police Verification
3. NOC from Court Inspector
4. Recommendation of the GPU

ADC/SDM

OS/LDC

1 hour

RAFFLE PERMISSION

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1. Application
2. Copy of NGO’s Registration
3. 5% Royalty

ADC/SDM

OS/LDC

1 hour

MELA /TRADE FAIR PERMISSION

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1. Application
2. Clearance from Sports & UDHD
3. NOC from Fire Deptt.
4. NOC from Power Deptt.

ADC/SDM

OS/LDC

1 hour

DONATION

REQUIRED DOCUMENTS

DEALING
OFFICER

SUPPORTING OFFICER/
STAFF & PROCESS

TIME
FRAME

1. Application

ADC/SDM

OS/LDC

1 hour

NATURAL CALAMITY (Ex‐gratia)

Relief is provided to the victims of natural calamity under the Central Relief Fund as per admissible norms prescribed by the Government of India

TYPE OF CALAMITY

REQUIRED DOCUMENTS

DEALING OFFICER

SUPPORTING STAFF

TIME FRAME

House damage

Application for grant of relief along with verification of concerned RS and Panchayat in prescribed format

ADC/SDM

Training Officer/LDC

7 Days

Crop Damage

Application for grant of relief along with verification of concerned VLW and Panchayat in prescribed format

ADC/SDM

Training Officer/LDC

7 Days

Fire

Application for grant of relief along with verification of RS, POLICE or FIRE SERVICE, concerned Panchayat in prescribed format

ADC/SDM

Training Officer/LDC

7 Days

Livestock

Application for grant of relief along with verification of concerned STOCKMAN (AH&VS) and Panchayat in prescribed format

ADC/SDM

Training Officer/LDC

7 Days

CITIZEN’S CHARTER OF THE LAND REVENUE SECTION

The Land Revenue Section at the District Collectorate deals with Mutation and Acquisition of land, Registration of land, firm, mortgage, lease deed, Deed of Agreement, Power of Attorney and the Land Bank Scheme. Therefore, the two sections viz,
1. The Land Revenue Section headed by the Deputy Director, Revenue Officer and their team of Revenue Inspectors, Head Surveyors and Village Level Officers/Amins.
2. The Registration Section is headed by the Sub‐Divisional Magistrates, Registration Clerk and staff.

MUTATION OF LAND

TYPE OF MUTATION

PROCEDURE

TIME TAKEN

  1. By inheritance of ancestral property

  1. By registration of a purchased or gifted land

 

  1. By acquisition of land by the Government

        4)  By Court Case 

  (a) Applications  are  received  along  with  a  Bank  receipt  of  Rs.300/‐  as  Survey  fee  for  the demarcation of land.

(b)Verification of land is done by the concerned Village Level Officer (VLO) or Revenue Supervisor. The Spot Verification Report is submitted by them.

(c)A one month Notice is issued.During this period No Objection Certificates are to be obtained from the concerned Gram Panchayat, family members, boundary holders and organizations like MPCS etc.
 
(d) Approval  for  mutation  is  taken  after  receipt  of  the  requisite  documents  from  Deputy Director(L/R).

(e) Updating of record and correction in map is made.

(f) The parcha is issued after the correction of records in the Office.

(g) A copy of the Mutation Order is sent to the concerned VLO for correction of the Khasra and Khatiyan in the concerned Revenue Circle.

  1 month time during the Notice period +1 day for processing of documents.

LAND ACQUISITION

SL NO.

PROCEDURE

TIME TAKEN

1.

     Preliminary Survey

7

2

     Notice issued to concerned land owners

15

3.

     Receipt of Form A Rule 3 from Acquiring Agency

7

4.

Submission of draft of Notification u/s 4(1) of Land Acquisition
Act‐I,1894 to the Head Office and publication of the
Notification in the Government Gazette by the Secretary
LR&DMD

30

5.

Public Notice issued u/s 5’A’

30

6.

Submission of draft of Declaration u/s 6 of Land Acquisition
Act‐I,1894 and publication in the Government Gazette by the
Secretary,LR&DMD

45

7.

Request of Order of Acquisiton and approval of the
Government for the acquisition

20

8.

Survey and demarcation of the proposed land for acquisition

6

9.

General Notice Clause (I)&(II) and (III)& (IV) u/s 9 of the Land
Acquisition Act‐I,1894

30

10.

Hearing of Claims and Objections from parties upon the
proposed land to be acquired

15

11.

Submission of draft of Award Declaration u/s 11 of the Land
Acquisition Act‐I,1894 and approval of the Government

60

12.

Disbursement of Compensation

-

13.

Handing and taking over of land between the acquiring agency
and the landowners

7

14.

Mutation of acquired land and issue of Parcha

2

Total time taken: 274

REGISTRATION –GENERAL

Registration is carried out by the Office of the Sub‐Registrar for:

Types of Registration

Dealing Officer

Supporting Staff

REQUIRED DOCUMENTS

Land Registration

SDM

RC/LDC

1.NOC from concerned Panchayat
2.NOC from boundary holders
3.NOC from Family members
4.NOC from Forest-in case of forest area
5.NOC from MPCS in the GPU
6. Affidavit of Seller
7. Spot verification Report
8. COI of Buyer
9. Khazana rasid and Dhan rasid
10. Parcha of Land

Lease Deed

SDM

RC/LDC

1.Consent letter from the Industries department
2.NOC from Pollution Control board
3. Enlistment of the company with the law department under the companies Act of the Sikkim.
4.Memorandum of Association
5. Antecedent of the lessee
6. NOC from concerned Panchayat

Gift Deed

SDM

RC/LDC

As required for Land registration

Power of Attorney

SDM

RC/LDC

1.Application
2. Identity card
3. khazana Rasid

Deed of Agreement

SDM

RC/LDC

1.Agreement papers
2. Identity card
3. khazana Rasid

Firm Registration

SDM

RC/LDC

1)NoC from Deputy Commissioner, IT&CT
2)NoC from Bazaar Officer, UD&HD
3) NoC from House owner
4.

Mortgage Deed

SDM

RC/LDC

1.Non Encumbrance Certificate
2. NOC from UDHD
3.NOC from concerned Panchayat
4 Land Parcha

LAND BANK SCHEME

The State Government has initiated the Land Bank Scheme vide Notification no.388/LR dated 13.08.1997.
The main objective of this scheme is to provide land to the landless citizens of Sikkim. More than 400 families of South District have benefited under this scheme and have been provided with half an acre of land.
Process:
(a)Applications are received in the prescribed format along with “No landed Property Certificates” from the concerned Revenue Supervisors, Sikkim Subject Certificate / Certificate of Identification, Panchayat recommendation and a copy of the Parcha of the proposed seller of the land.
(b)Verification of the application is made by the Office of the Deputy Director (L/R) / Concerned Head Supervisor.
(c) Thereafter, applications received for a particular fiscal year are compiled. (d)The names of the applicants are enlisted and forwarded to the Secretary, LR&DMD for financial sanction and approval.
(e)After the required fund has been sanctioned, the list of beneficiaries is sent back to the District office.
(f)Allotment orders are prepared and issued by the District Collector to the beneficiaries either during the Janata Melas or from the Office of the District Collector itself.
(g) Once land has been identified by the beneficiary and the seller of the land agrees to thetransaction, the registration process is carried out as per the norms. Approval of the District Collector is taken for final registration of the land under the Land Bank Scheme.

Other Certificates issued by the Land Revenue Section include

SL NO.

TYPE OF CERTIFICATE

REQUIRED DOCUMENTS

TIME

1.

Non‐Encumberance Certificate

(a)Application along with Bank Receipt of Rs.20/‐
(b) Copy of Parcha
(C).Verification Report of concerned Revenue Surveyor
(d) Khazana Receipt

1 HOUR

2.

Property Certificate

(a) Application along with Bank Receipt of Rs.20/‐
(b) Copy of Parcha
(c ) Khazana Receipt

1 HOUR

3.

Search Certificate

(a) Application along with Bank Receipt of Rs.120/‐
(b) Copy of land parcha and Sale Deed Document if the land is not an ancestral property
(c ) Khazana Receipt

1 HOUR

EXPLOSIVES

The District Collector is the Controlling Authority in respect of possession and use of explosiveswithin the district under the Explosives Rules, 2008. No Objection Certificate is to be obtained from the District Collector by the applicant desiring to possess and use explosives enclosing the following documents:

SL NO.

REQUIRED DOCUMENTS

TIME

1.

1. Application in Form AE‐12
2. Copy of Contractor’s Enlistment
3. Site Plan of the magazine house
4. Copy of Parcha/ Lease Deed/ NOC from land owner
5. Undertaking
6. B.R. of Rs. 150/‐ (Processing Fee)
7. Publication of one month’s Notice in two local newspapers on the applicant’s cost
8. Verification of antecedent of the applicant through Police

30 DAYS

REGISTRATION OF MARRIAGES

Types of Registration

Documents required

Dealing Officer

Supporting Staff

Hindu Marriage under
Hindu Marriage
(Sikkim)Rules

1. Application Form
2. PP sized photographs – 4 each
3. Birth Certificate of bride &
groom
4. Residential Certificate/COI/
SSC/ any other Certificate to
prove nationality and residential
address
5. Death Certificate in case of
widow/ widower
6. Degree/Order from competent
court in case of divorce
7.Panchayat Report
8. Police Verification to be done
on submission of Form A
9. B.R. of Rs. 20/‐ for Marriage
Certificate

ADC

LDC

Civil Marriage

1. Application Form – 6 nos.
2. PP sized photographs – 4 each
3. Birth Certificate of bride &
groom
4. Residential Certificate/COI/
SSC/ any other Certificate to
prove nationality and residential
address
5. Death Certificate in case of
widow/ widower
6. Degree/Order from competent
court in case of divorce
7.Panchayat Report

ADC

LDC